In this section
- About us
- Charter statement
- Stakeholder Consultative Groups
Stakeholder Consultative Groups
The Tribunals Service (Employment) Stakeholder Groups are made up of representatives from organisations who are actively involved in the continued development of the Tribunals Service. The Stakeholder Consultative Groups are the Employment Tribunal System Steering Board and the National User Groups in England & Wales and Scotland. These groups, which are comprised of representative group of stakeholders, with experience in various fields, perform a consultative role in order to build on existing good practice.
The Employment Tribunals System Steering Group meets quarterly to promote the effectiveness of, and to provide advice on, the overall operation of the Employment Tribunal System, to ensure that it meets the needs of all of its users. The National User Groups meets bi–annually and act as a sounding board and source of ideas to help ensure the Employment Tribunal System deliver an efficient and effective service.
The Employment Tribunal System Steering Board
The Employment Tribunal System Steering Board exists to promote the effectiveness of, and to provide advice on, the overall operation of the Employment Tribunal System, to ensure that it meets the needs of all of its users.
The prime role is to provide authoritative advice to the Tribunals Service CEO and the Acas CEO (who will respond to advice within the limits of their financial delegations), the relevant Director–General in BIS and, through them, Ministers both within BIS and MoJ.)
The Board may also be commissioned by Ministers in either or both departments to undertake a specific task where their expertise and Board membership make them the most appropriate choice.
The responsibilities of the Steering Board are to:
- Advise on the strategic direction of the Employment Tribunal System based on the key performance indicators, other quantitative data, research and stakeholder feedback. This includes reporting on how the values adopted for the system are being implemented.
- In the light of the implementation of the Gibbons review by Government, review whether the end-to-end dispute resolution system (which involves elements which are the responsibility of others than the Tribunals Service) is delivering services which meet the needs of its users and stakeholders, and is doing so efficiently and effectively. Where it believes change is needed, provide advice on, and seek to agree proposals for, change.
- Identify best practice and encourage consistency, for example, by benchmarking across the Tribunals Service regions and through international comparisons.
- Consider wider Tribunals Service change proposals and advise on their impact on the Employment Tribunal System
- Consider key areas and make proposals for conduct of research. MoJ and BIS will consider on an annual basis requests for research in support of the Board's work programme in the context of their departments' on-going research plans. The Board will need to communicate with the AJTC on any research proposals so that the potential for duplication or overlap of research proposals is minimised.
- Consider the relevant primary and secondary legislation affecting the System and, where appropriate, comment on relevant policy and legislative proposals.
- Communicate and coordinate with key stakeholders such as the National User Groups, the Council of ET members and the Council of ET Judges.
- Minutes of ETS Steering Board – September 2009
(40kb, Adobe PDF) - Minutes of ETS Steering Board – June 2009 (39kb, Adobe PDF)
- Minutes of ETS Steering Board – March 2009 (36kb, Adobe PDF)
- Minutes of ETS Steering Board – December 2008 (36kb, Adobe PDF)
Steering Board Members
 |
Ian Barr Independent Chair |
 |
Sarah Anderson CBE Independent Member |
 |
Penelope Melville–Brown Director, Disability Dynamics |
 |
Shona Simon President of Employment Tribunals (Scotland) |
 |
Mr David Latham President of Employment Tribunal (England & Wales) |
 |
John Taylor Chief Executive Acas |
 |
Ed Sweeney Acas–Chair |
 |
Sarah Veale Head of Equality and Employment Rights Department |
 |
Katja Hall Director – Human Resources Policy (CBI) |
 |
Dr Jonathan Spencer CB Representative for Administrative Justice & Tribunals Council |
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Mandy Mayer Director, BIS |
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Pauline Donleavy Registrar of the Employment Appeal Tribunal |
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Norman Egan Regional Director, Tribunals Service |
National user group (NUG)
The Employment Tribunals has two National User Groups; one for England & Wales and one for Scotland. Meetings are held twice a year and provide customers, partners and providers with the opportunity to raise issues or concerns regarding the quality of information and service provided by the organisation
- List of members of the National User Group (England & Wales) (3kb, Adobe PDF)
- Scottish National User Group Minutes 15th January 2010 (82kb, Adobe PDF)
- Scottish National User Group minutes 10th June 2009 (44kb, Adobe PDF)
- Scottish National User Group minutes 15th January 2009 (11kb, Adobe PDF)
- Scottish National User Group minutes 25 June 2008 (60kb, Adobe PDF)
- Minutes from the Scottish User Group meeting & list of members (May 2007) (133kb, Adobe PDF)
- Minutes from the Scottish User Group meeting & list of members (December 2006) (16kb, Adobe PDF)
- Minutes from the National User Group meeting (9 June 2009) (46kb, Adobe PDF)
- Minutes from the National User Group meeting (27 November 2008) (45kb, Adobe PDF)
- Minutes from the National User Group meeting (17 June 2008) (50kb, Adobe PDF)
- Minutes from the National User Group meeting (14 January 2008) (28kb, Adobe PDF)
- National User Group meeting (26 March 2007) (35kb, Adobe PDF)
- Minutes from the National User Group meeting (June 2006) (77kb, Adobe PDF)
- Minutes from the National User Group meeting (December 2005) (85kb, Adobe PDF)
Local user groups
- There are 44 local user focus groups per year, held in 25 major towns and cities.
- The meetings provide customers with the opportunity to raise issues or concerns regarding the quality of information and service provided by ET.
- They are used as a forum for consultation and to encourage feedback from users on strategic issues and are represented by a range of user groups i.e. Legal professionals and others.
- A member of ET Management is always present.
| Local User Group | Secretary to the User Group | Contact Details | Frequency of Meetings | Date Meetings Held |
|---|---|---|---|---|
| Aberdeen | Mary Williamson, Secretary of the Employment Tribunals (Scotland) | Aberdeenet@tribunals.gsi.gov.uk | Twice a year | 25 Nov 08
(30kb, Adobe PDF) 3 April 08 (30kb, Adobe PDF)28 Aug 07 (30kb, Adobe PDF) |
| Ashford | Carole Turner | Ashfordet@tribunals.gsi.gov.uk | Twice a year | 06 Nov 07 |
| Bedford | Angela Rothwell, Personal Secretary to Regional Employment Judge | Bedfordet@tribunals.gsi.gov.uk |
Twice a year |
23 April 09
(37kb, Adobe PDF) 15 October 08 (39kb, Adobe PDF)10 July 08 (34kb, Adobe PDF)23 April 08 (20kb, Adobe PDF) |
| Birmingham | Mr Douglas Crump, Regional Employment Judge | Birminghamet@tribunals.gsi.gov.uk | Twice a year | 11 Mar 09
(45kb, Adobe PDF) 26 Nov 08 (19kb, Adobe PDF)19 March 08 (19kb, Adobe PDF)21 November 07 (20kb, Adobe PDF) |
| Brighton | Lesley Grimm, Personal Secretary to Regional Employment Judge | Southamptonet@tribunals.gsi.gov.uk |
Twice a year | 16 September 09
(42kb, Adobe PDF) 11 March 09 (19kb, Adobe PDF)13 March 08 (29kb, Adobe PDF)23 Sept 08 (21kb, Adobe PDF) |
| Bristol | Janet Westgarth, Sally O'Connor, Personal Secretary to Regional Employment Judge |
Bristolet@tribunals.gsi.gov.uk | Twice a year | 10 Nov 09 (54kb, Adobe PDF) 21 April 09 (42kb, Adobe PDF) 13 May 08 (20kb, Adobe PDF) |
| Bury St Edmunds | Chris Kerry, Deputy Office Manager | Buryet@tribunals.gsi.gov.uk | Twice a year |
01 Dec 2009
(27kb, Adobe PDF) 27 April 2009 (39kb, Adobe PDF)28 Oct 08 (30kb, Adobe PDF)22 Apr 08 (23kb, Adobe PDF)29 Nov 07 (26kb, Adobe PDF)23 Apr 07 (6kb, Adobe PDF) |
| Cambridge | Chris Kerry, Deputy Office Manager | Buryet@tribunals.gsi.gov.uk | Twice a year |
30th Nov 2009
(27kb, Adobe PDF) |
| Cardiff | Lyndon Hobbs, Office Manager | Cardiffet@tribunals.gsi.gov.uk | Twice a year | 13 Mar 08
(93kb, Adobe PDF) 04 Oct 07 (24kb, Adobe PDF) |
| Dundee | Mary Williamson, Secretary of the Employment Tribunals (Scotland)) | Dundeeet@tribunals.gsi.gov.uk | Twice a year | 24 April 08
(28kb, Adobe PDF) |
| Edinburgh | Mary Williamson, Secretary of the Employment Tribunals (Scotland) | Edinburghet@tribunals.gsi.gov.uk | Twice a year | 18 Nov 08 (40kb, Adobe PDF) 28 Aug 07 (41kb, Adobe PDF) |
| Glasgow | Mary Williamson, Acting Secretary of the Employment Tribunals (Scotland) | Glasgowet@tribunals.gsi.gov.uk | Twice a year | 29 April 08 (17kb, Adobe PDF) |
| East London | Rabia Mohamed, Personal Secretary to Regional Employment Judge | eastlondon@tribunals.gsi.gov.uk |
Twice a year | 24 Nov 09
(47kb, Adobe PDF) 29 Apr 09 (16kb, Adobe PDF)29 Oct 08 (34kb, Adobe PDF)23 Apr 08 (21kb, Adobe PDF)28 Nov 07 (35kb, Adobe PDF) |
| Exeter | Janet Westgarth, Sally O'Connor, Personal Secretary to Regional Employment Judge (Scotland) |
Exeteret@tribunals.gsi.gov.uk | Twice a year | 11 Nov 09
(41kb, Adobe PDF)
22 April 09 (32kb, Adobe PDF)
14 May 08 (31kb, Adobe PDF) |
| Leeds & Sheffield | Penny Noon, Personal Secretary to Regional Employment Judge | Leedset@tribunals.gsi.gov.uk Sheffieldet@tribunals.gsi.gov.uk |
Twice a year |
20 March 2009
(85kb, Adobe PDF) 19 Sept 08 (76kb, Adobe PDF)14 Mar 08 (97kb, Adobe PDF)21 Sept 07 (97kb, Adobe PDF) |
| Manchester & Liverpool | Brian Doyle, Regional Employment Judge of Manchester & Liverpool | Manchesteret@tribunals.gsi.gov.uk Liverpoolet@tribunals.gsi.gov.uk |
Three times a year | 15 & 16 Oct 08 (52kb, Adobe PDF) 05 Jun 08 (52kb, Adobe PDF)17 Oct 07 (44kb, Adobe PDF)06 Jun 07 (52kb, Adobe PDF) |
| Newcastle | Michael Short | Newcastleet@tribunals.gsi.gov.uk |
Three times a year | 31 May 08 (53kb, Adobe PDF) 26 Jan 08 (45kb, Adobe PDF)12 May 07 (43kb, Adobe PDF)15 Sept 07 (49kb, Adobe PDF)26 Jan 07 (45kb, Adobe PDF) |
| Norwich | Chris Kerry, Deputy Office Manager | Buryet@tribunals.gsi.gov.uk |
Twice a year | 02 Dec 09
(27kb, Adobe PDF) 21 Apr 08 (19kb, Adobe PDF) |
| Nottingham | Christine Harvey, Personal Secretary to Regional Employment Judge | Nottinghamet@tribunals.gsi.gov.uk |
Twice a year |
27 Mar 09
(65.2kb, Adobe PDF) 24 Oct 08 (29kb, Adobe PDF)28 Mar 08 (46kb, Adobe PDF)19 Oct 07 (20kb, Adobe PDF) |
| Reading | Lesley Grimm, Personal Secretary to Regional Employment Judge | Readinget@tribunals.gsi.gov.uk |
Twice a year | 23 September 09
(45kb, Adobe PDF) 18 March 09 (21kb, Adobe PDF)24 Sept 08 (44kb, Adobe PDF)12 Mar 08 (44kb, Adobe PDF) |
| Shrewsbury | Graham Jiggens, Office Manager | Shrewsburyet@tribunals.gsi.gov.uk |
Twice a year |
03 Oct 08
(38kb, Adobe PDF) 18 Mar 08 (45kb, Adobe PDF)9 Oct 07 (42kb, Adobe PDF) |
| Southampton | Lesley Grimm, Personal Secretary to Regional Employment Judge | Southamptonet@tribunals.gsi.gov.uk |
Twice a year |
09 Sep 09 (26kb, Adobe PDF) 4 March 09 (23kb, Adobe PDF)3 Sept 08 (24kb, Adobe PDF)5 Mar 08 (46kb, Adobe PDF) 19 Sept 07 (48kb, Adobe PDF) |
| Watford | Angela Rothwell, Personal Secretary to Regional Employment Judge | Watfordet@tribunals.gsi.gov.uk |
Twice a year |
22 October 09
(137kb, Adobe PDF) 23 April 09 (37kb, Adobe PDF)15 October 08 (39kb, Adobe PDF)10 July 08 (34kb, Adobe PDF)23 April 08 (20kb, Adobe PDF) |
