In this section
- About us
- Charter statement
- Stakeholder Consultative Groups
Stakeholder Consultative Groups
The Tribunals Service (Employment) Stakeholder Groups are made up of representatives from organisations who are actively involved in the continued development of the Tribunals Service. The Stakeholder Consultative Groups are the Employment Tribunal System Steering Board and the National User Groups in England & Wales and Scotland. These groups, which are comprised of representative group of stakeholders, with experience in various fields, perform a consultative role in order to build on existing good practice.
The Employment Tribunals System Steering Group meets quarterly to promote the effectiveness of, and to provide advice on, the overall operation of the Employment Tribunal System, to ensure that it meets the needs of all of its users. The National User Groups meets bi–annually and act as a sounding board and source of ideas to help ensure the Employment Tribunal System deliver an efficient and effective service.
The Employment Tribunal System Steering Board
The Employment Tribunal System Steering Board exists to promote the effectiveness of, and to provide advice on, the overall operation of the Employment Tribunal System, to ensure that it meets the needs of all of its users.
The prime role is to provide authoritative advice to the Tribunals Service CEO and the Acas CEO (who will respond to advice within the limits of their financial delegations), the relevant Director–General in BIS and, through them, Ministers both within BIS and MoJ.)
The Board may also be commissioned by Ministers in either or both departments to undertake a specific task where their expertise and Board membership make them the most appropriate choice.
The responsibilities of the Steering Board are to:
- Advise on the strategic direction of the Employment Tribunal System based on the key performance indicators, other quantitative data, research and stakeholder feedback. This includes reporting on how the values adopted for the system are being implemented.
- In the light of the implementation of the Gibbons review by Government, review whether the end-to-end dispute resolution system (which involves elements which are the responsibility of others than the Tribunals Service) is delivering services which meet the needs of its users and stakeholders, and is doing so efficiently and effectively. Where it believes change is needed, provide advice on, and seek to agree proposals for, change.
- Identify best practice and encourage consistency, for example, by benchmarking across the Tribunals Service regions and through international comparisons.
- Consider wider Tribunals Service change proposals and advise on their impact on the Employment Tribunal System
- Consider key areas and make proposals for conduct of research. MoJ and BIS will consider on an annual basis requests for research in support of the Board's work programme in the context of their departments' on-going research plans. The Board will need to communicate with the AJTC on any research proposals so that the potential for duplication or overlap of research proposals is minimised.
- Consider the relevant primary and secondary legislation affecting the System and, where appropriate, comment on relevant policy and legislative proposals.
- Communicate and coordinate with key stakeholders such as the National User Groups, the Council of ET members and the Council of ET Judges.
- Please note that the documents below are all downloadable PDF files
- Minutes of ETS Steering Board – March 2010 (48kb)
- Minutes of ETS Steering Board – September 2009 (40kb)
- Minutes of ETS Steering Board – June 2009 (39kb)
- Minutes of ETS Steering Board – March 2009 (36kb)
- Minutes of ETS Steering Board – December 2008 (36kb)
Steering Board Members
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Ian Barr Independent Chair |
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Sarah Anderson CBE Independent Member |
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Penelope Melville–Brown Director, Disability Dynamics |
 |
Shona Simon President of Employment Tribunals (Scotland) |
 |
Mr David Latham President of Employment Tribunal (England & Wales) |
 |
John Taylor Chief Executive Acas |
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Ed Sweeney Acas–Chair |
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Sarah Veale Head of Equality and Employment Rights Department |
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Katja Hall Director – Human Resources Policy (CBI) |
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Dr Jonathan Spencer CB Representative for Administrative Justice & Tribunals Council |
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Mandy Mayer Director, BIS |
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Pauline Donleavy Registrar of the Employment Appeal Tribunal |
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Norman Egan Regional Director, Tribunals Service |
National user group (NUG)
The Employment Tribunals has two National User Groups; one for England & Wales and one for Scotland. Meetings are held twice a year and provide customers, partners and providers with the opportunity to raise issues or concerns regarding the quality of information and service provided by the organisation
- Please note that the documents below are all downloadable PDF files
- List of members of the National User Group (England & Wales) (3kb)
- Scottish National User Group Minutes 15th January 2010 (82kb)
- Scottish National User Group minutes 10th June 2009 (44kb)
- Scottish National User Group minutes 15th January 2009 (11kb)
- Scottish National User Group minutes 25 June 2008 (60kb)
- Minutes from the Scottish User Group meeting & list of members (May 2007) (133kb)
- Minutes from the Scottish User Group meeting & list of members (December 2006) (16kb)
- Minutes from the National User Group meeting (1 December 2009) (32kb)
- Minutes from the National User Group meeting (9 June 2009) (46kb)
- Minutes from the National User Group meeting (27 November 2008) (45kb)
- Minutes from the National User Group meeting (17 June 2008) (50kb)
- Minutes from the National User Group meeting (14 January 2008) (28kb)
- National User Group meeting (26 March 2007) (35kb)
- Minutes from the National User Group meeting (June 2006) (77kb)
- Minutes from the National User Group meeting (December 2005) (85kb)
Local user groups
- There are 44 local user focus groups per year, held in 25 major towns and cities.
- The meetings provide customers with the opportunity to raise issues or concerns regarding the quality of information and service provided by ET.
- They are used as a forum for consultation and to encourage feedback from users on strategic issues and are represented by a range of user groups i.e. Legal professionals and others.
- A member of ET Management is always present.
| Please note that the documents below are all downloadable PDF files | ||||
| Local User Group | Secretary to the User Group | Contact Details | Frequency of Meetings | Date Meetings Held |
|---|---|---|---|---|
| Aberdeen | Mary Williamson, Secretary of the Employment Tribunals (Scotland) | Aberdeenet@tribunals.gsi.gov.uk | Twice a year | 23 Feb 10
(29kb) 25 Nov 08 (30kb) 3 Apr 08 (30kb) 28 Aug 07 (30kb) |
| Ashford | Carole Turner | Ashfordet@tribunals.gsi.gov.uk | Twice a year | 06 Nov 07 |
| Bedford | Chris Harvey, Personal Secretary to Regional Employment Judge | Bedfordet@tribunals.gsi.gov.uk |
Twice a year |
23 Apr 09
(37kb) 15 Oct 08 (39kb) 10 Jul 08 (34kb) 23 Apr 08 (20kb) |
| Birmingham | Mr Douglas Crump, Regional Employment Judge | Birminghamet@tribunals.gsi.gov.uk | Twice a year | 10 Mar 10
(21kb) 11 Mar 09 (45kb) 26 Nov 08 (19kb) 19 Mar 08 (19kb) 21 Nov 07 (20kb) |
| Brighton | Lesley Grimm, Personal Secretary to Regional Employment Judge | Southamptonet@tribunals.gsi.gov.uk |
Twice a year |
17 Mar 10
(27kb) 16 Sept 09 (42kb) 11 Mar 09 (19kb) 13 Mar 08 (29kb) 23 Sept 08 (21kb) |
| Bristol | Janet Westgarth, Sally O'Connor, Personal Secretary to Regional Employment Judge |
Bristolet@tribunals.gsi.gov.uk | Twice a year |
18 May 10 (25kb) 11 Nov 09 (54kb) 10 Nov 09 (54kb) 21 Apr 09 (42kb) 13 May 08 (20kb) |
| Bury St Edmunds | Chris Kerry, Deputy Office Manager | Buryet@tribunals.gsi.gov.uk | Twice a year |
27 Apr 10
(25kb) 01 Dec 09 (27kb) 27 Apr 09 (39kb) 28 Oct 08 (30kb) 22 Apr 08 (23kb) 29 Nov 07 (26kb) 23 Apr 07 (6kb) |
| Cambridge | Chris Kerry, Deputy Office Manager | Buryet@tribunals.gsi.gov.uk | Twice a year |
26 Apr 10
(25kb) 30th Nov 09 (27kb) |
| Cardiff | Lyndon Hobbs, Office Manager | Cardiffet@tribunals.gsi.gov.uk | Twice a year | 11 Mar 10
(34kb) 13 Mar 08 (93kb) 04 Oct 07 (24kb) |
| Dundee | Mary Williamson, Secretary of the Employment Tribunals (Scotland)) | Dundeeet@tribunals.gsi.gov.uk | Twice a year | 24 Feb 10
(28kb) 24 Apr 08 (28kb) |
| Edinburgh | Mary Williamson, Secretary of the Employment Tribunals (Scotland) | Edinburghet@tribunals.gsi.gov.uk | Twice a year | 18 Nov 08 (40kb) 28 Aug 07 (41kb) |
| Glasgow | Mary Williamson, Acting Secretary of the Employment Tribunals (Scotland) | Glasgowet@tribunals.gsi.gov.uk | Twice a year | 29 Apr 08 (17kb) |
| East London | Rabia Mohamed, Personal Secretary to Regional Employment Judge | eastlondon@tribunals.gsi.gov.uk |
Twice a year | 18 May 10
(47kb) 24 Nov 09 (47kb) 29 Apr 09 (16kb) 29 Oct 08 (34kb) 23 Apr 08 (21kb) 28 Nov 07 (35kb) |
| Exeter | Janet Westgarth, Sally O'Connor, Personal Secretary to Regional Employment Judge (Scotland) |
Exeteret@tribunals.gsi.gov.uk | Twice a year |
19 May 10
(22kb) 11 Nov 09 (41kb) 22 Apr 09 (32kb) 14 May 08 (31kb) |
| Leeds & Sheffield | Penny Noon, Personal Secretary to Regional Employment Judge | Leedset@tribunals.gsi.gov.uk Sheffieldet@tribunals.gsi.gov.uk |
Twice a year | 18 Sep 09 (44kb) 20 Mar 09 (85kb) 19 Sept 08 (76kb) 14 Mar 08 (97kb) 21 Sept 07 (97kb) |
| Manchester & Liverpool | Brian Doyle, Regional Employment Judge of Manchester & Liverpool | Manchesteret@tribunals.gsi.gov.uk Liverpoolet@tribunals.gsi.gov.uk |
Twice a year |
Oct 09 (52kb) Jun 09 (52kb) Feb 09 (52kb) 15&16 Oct 08 (52kb) 05 Jun 08 (52kb) 17 Oct 07 (44kb) 06 Jun 07 (52kb) |
| Newcastle | Max Winthrop | Newcastleet@tribunals.gsi.gov.uk |
Three times a year |
20 Mar 10 (46kb) 16th May 09 (53kb) 24th Jan 09 (53kb) 19th Sept 09 (53kb) 20th Sept 08 (53kb) 31 May 08 (53kb) 26 Jan 08 (45kb) 12 May 07 (43kb) 15 Sept 07 (49kb) 26 Jan 07 (45kb) |
| Norwich | Chris Kerry, Deputy Office Manager | Buryet@tribunals.gsi.gov.uk |
Twice a year | 28 Apr 10
(25kb) 02 Dec 09 (27kb) 21 Apr 08 (19kb) |
| Nottingham | Christine Harvey, Personal Secretary to Regional Employment Judge | Nottinghamet@tribunals.gsi.gov.uk |
Twice a year |
27 Mar 09
(65.2kb) 24 Oct 08 (29kb) 28 Mar 08 (46kb) 19 Oct 07 (20kb) |
| Reading | Lesley Grimm, Personal Secretary to Regional Employment Judge | Readinget@tribunals.gsi.gov.uk |
Twice a year | 24 Mar 10
(20kb) 23 Sept 09 (45kb) 18 Mar 09 (21kb) 24 Sept 08 (44kb) 12 Mar 08 (44kb) |
| Shrewsbury | Nicola Davies, Centre Manager | Shrewsburyet@tribunals.gsi.gov.uk |
Twice a year |
07 Apr 10
(32kb) 07 Apr 09 (24kb) 07 Oct 09 (29kb) 03 Oct 08 (38kb) 18 Mar 08 (45kb) 9 Oct 07 (42kb) |
| Southampton | Lesley Grimm, Personal Secretary to Regional Employment Judge | Southamptonet@tribunals.gsi.gov.uk |
Twice a year |
10 Mar 10 (26kb) 09 Sep 09 (26kb) 4 Mar 09 (23kb) 3 Sept 08 (24kb) 5 Mar 08 (46kb) 19 Sept 07 (48kb) |
| Watford | Angela Rothwell, Personal Secretary to Regional Employment Judge | Watfordet@tribunals.gsi.gov.uk |
Twice a year |
22 Oct 09
(137kb) 23 Apr 09 (37kb) 15 Oct 08 (39kb) 10 Jul 08 (34kb) 23 Apr 08 (20kb) |
