Before making or responding to a claim
Before you make a claim it is very important that you read the Forms and Guidance page
You can get more help and advice from:
- Advisory, Conciliation and Arbitration Service (ACAS) on 08457 474747;
- A trade union, if you are a member;
- Free advice services such as a law centre or a citizens advice bureau;
- Solicitors and other professional advisers. (Solicitors' firms and advice agencies paid for by the Community Legal Service on 0845 345 4345 or, in Scotland, under the legal aid scheme, may be able to help you prepare your case.);
- You can contact solicitors or other professional advisers. You may be able to get Legal Aid in Scotland.
If your claim involves discrimination, the Equality and Human Rights Commission may be able to help.
Telephone numbers:
- England – disability 08457 622 633;
- England – race ,age ,gender ,sexual orientation ,religion and belief 0845 604 6610;
- Wales – all discrimination 0845 604 881.
- Scotland – all discrimination 0845 604 5510
If you are applying for a redundancy payment, there are specific time limits which are complicated.
- You can get help from the Redundancy Payment Helpline on 0845 145 0004.
If your complaint is about not receiving the national minimum wage.
- You can get help from the National Minimum Wage helpline on 0845 600 0678.
Before you respond to a claim
You can get more help and advice from:
- Advisory, Conciliation and Arbitration Service (ACAS) on 08457 474747;
- Free advice services such as a citizens advice bureau or a law centre;
- Employers' organisations, if you are a member;
- You can contact solicitors or other professional advisers;
- You may be able to get Legal Aid in Scotland.