What if...

This section covers two commonly asked questions. What if I do not receive the award made? and What if my employer is insolvent?

I do not receive the award made?

In England and Wales, you can ask your local county court to enforce payment as soon as you have received the written judgment. You can get the address of the county court from your local public library, Citizens Advice, the Legal Services Commission or the Court Service website at www.hmcourts-service.gov.uk.

The county court will need to see:

your copy of the tribunal's judgment; and
your copy of any recoupment notice sent to you by the Benefits Agency.

Staff at the county court will explain the methods of enforcement available. If they say that you must provide a certified copy of the judgment, you can get one free of charge by writing to:

The Secretary to the Tribunals
ETS/FSU
First Floor
100 Southgate Street
Bury St. Edmunds
IP33 2AQ.

In Scotland, you should write to the office in which your case was heard asking for an extract of the judgment. The Secretary will issue an extract to you which a Sheriff Officer may use to enforce the payment. Once the extract has been issued by the Secretary, the tribunal can do no more to help you with enforcement. Do not ask for an extract until the end of the time allowed for appeal to the Employment Appeal Tribunal, that is, 42 days from the date on which the judgment was sent to you.

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My employer is insolvent?

Redundancy and other payments and insolvent employers

If the tribunal has decided that you are entitled to a redundancy payment and you are having difficulty getting your former employer to pay you, or it made an award for unpaid wages, holiday pay, notice pay or guaranteed pay and your employer is insolvent, you should contact the Redundancy Payments Service at one of the following addresses.

7th-9th Floor Hagley House 83-85 Hagley Road Birmingham B16 8QG	Birmingham, Cambridgeshire, Cheshire, Cornwall, Derbyshire, Devon, Dorset, Essex, Gloucestershire, Hampshire, Herefordshire, Isle of Wight, Lancashire, Leicestershire, Lincolnshire, Manchester, Norfolk, Northamptonshire, Nottinghamshire, Oxfordshire, Rutland, Shropshire, Somerset, Staffordshire, Wales, Warwickshire, West Midlands, Wiltshire and Worcester.
PO Box 15 Exchange House 60 Exchange Road Watford WD1 7SP	Bedfordshire, Berkshire, Buckinghamshire, Hertfordshire, Kent, London, Suffolk, Sussex and Surrey.
Ladywell House Ladywell Road Edinburgh EH12 7UR	Cleveland, Cumbria, Durham, Merseyside, Northumberland, Scotland, Teesside, Tyne and Wear and Yorkshire.

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